Shipping & Returns
SHIPPING POLICY
Spahso orders are shipped on business days (Monday - Friday, excluding major holidays). Orders are shipped via the United States Postal System and are processed and shipped in 1 - 2 business days, depending on product availability. Shipping costs will be calculated based on your order total.
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Return & Exchange Policy
We hope you love every Spahso product you purchase. While we don't offer direct returns or exchanges, we are happy to guarantee your satisfaction and address damages as well as shipping mistakes.
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Every product purchased from Spahso.com is protected by our 100% satisfaction guarantee. If for any reason the product does not meet your expectations, we will refund the purchase price within 30 days of delivery. Shipping and handling fees are not refundable. Refunds are issued back to the original form of payment. Please contact us at (612) 940-8934 or fill out an online email form and we will promptly process your request.
If damage occurred to the item(s) in your shipment, please contact us immediately at (612) 940-8934 or fill out an online email form. To help resolve the issue, we’ll need your order number, email address, shipping address, and phone number. Please be sure to retain the shipping box, packing materials, and damaged items in case we need to provide them to the carrier as proof of damage during transit.
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If you didn't receive the item you ordered, we will work to correct the error as quickly as possible. Please contact us right away at 612-940-8934 or fill out an online email form.